FAQ

Frequently Asked Questions

Q
Are you a manufacturer or trading company?
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A

We are a professional manufacturer company. We can control your order from the first beginning to the last. We also receive the OEM ODM order. Welcome to you inquire.

Q
Can we choose different material?
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A

Yes, the material can be chosen according to your requirement.

Q
When can I get the price?
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A

We usually quote within 1 to 3 hours at our work time and within 6 to12 hours at rest night; if you need urgently, pls call us and send e-mail to us we will regard your inquiry priority.

Q
Can I get a discount?
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A

It depends your quantity, we can make a discount and afford the freight. Please kindly contact us

Q
I cannot find the right cable I need in the Website, how to solve it?
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A

If you don't find the cable you need, pls contact us. We can produce many kinds of cables as GB or IEC standard or as customers' requirements. We will give you a kind reply soon.

Q
How can I get a sample to check the quality?
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A

After price confirmation, you can require for samples to check our quality. Sample is free, but the freight charge should be paid.

Q
How long can I expect to get the sample I needed?
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A

After we receive the sample charge and confirmed files from you, the samples will be delivery and arrive in your country in 3-5 days. 

Q
What is your Minimum Order Quantity?
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A

Normally, 100 meters can be accepted; Special cable the MOQ will be negotiated.

Q
What is your payment terms?
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A

Generally 50% prepaid in advance by T/T and the balance before shipment. However, the payment terms can be negotiated according to the actual quantity.

Q
Can I visit your factory before the order?
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A

Yes, welcome to our factory to check the quality.If you don't have time, we can accept video inspection.

Still have questions?

Can't find the answer you're looking for? Please contact our customer service team.

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